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Shipping and Returns

Shipping

We ship using the Australia Post Standard Shipping Service both within Australia and internationally. Orders are shipped next business day, if not the same day.


Australia & New Zealand: $10.00
Rest of World: $20.00
(Shipping in AUD)

Shipping Policy

Returns

If you’re not 100% happy with your purchase you are more than welcome to exchange for another style or size or return it for a full refund (less shipping of course), no questions asked.

Our policy lasts 30 days, but having said that, we’re not strict about it. We understand life happens and things take time, particularly if you’re shopping from overseas. As long as that particular style is still current and available on the website we’ll happily refund or exchange.

Return Policy
Based on 1132 reviews
90%
(1020)
6%
(67)
2%
(17)
1%
(15)
1%
(13)
A
Riding Shirt in Peony Light
Anne Rogness (United States)
Love this shirt!

The fabric is so comfortable! the cut of the shirt is perfect, enough room to move but not frumpy looking. I have been wearing it on quite warm days, and I am staying very comfortable and cool.

A
New Horizons Horse Riding Jeans
Anne Mackay (Canada)
Proud Canadian!

This is my 3rd pair. Really well made and much more comfortable than regular jeans for riding. Highly recommend - listen to advice given by the staff. Worked for me.

D
Stable Horizons Horse Riding Jeans
Diane Bolduc-Wilson (United States)
My second pair!

I cannot say enough about how pleased I am with these riding jeans. The first pair are so comfortable that I decided to treat myself to another!

T
Trail Gen2 Horse Riding Pants
Tania Greenhill (Australia)
Trail riding pants

Hi Colleen
I'm Tania I brought a pair of trail riding pants ,they are great so comfortable and fit well, I did find with my pants and that they were too long in the leg for me, which was an easy fix.
I hope later you can add more choices in leg lengths. great job love my riding pants

L
Trainers Horse Riding Pants
Leah Owen (Australia)

Trainers Horse Riding Pants

T
Riding Shirt in Haven
Tracy Smee (Australia)
I loved the Aurora shirt so much I bought the Haven

Ride Proud shirts fit well & are very comfortable, I bought the Haven to wear to work

A
Trail Gen2 Horse Riding Pants
Amanda Ruel (Canada)
Great pants

These are my new favorite pair of riding pants. They are comfortable while riding. Good quality and great fit, I would recommend these pants to my friends.

T
Compass Bootcut Tights
Terri Giffney (Australia)
Love them

Iam super Impressed with these riding tights.Too nice to ride in!, I have worn them to the shops so far.Perfect length for me being 6ft tall, and comfy to wear.Id love to get more in different colours, a dark grey or navy,, something that hides the white horse hair .

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Free Gift: Ride Proud Leather Belts
Greta Procious (United States)
Most comfortable and stylish riding pants ever!

I am in love with the comfort and style of the riding pants. I wear them even when I’m not riding and just working the ranch. They feel durable and tough to ride in the mountains and working everyday at the ranch. I will tell my friends about them. Highly recommend. I got two sizes one fits perfectly and the other is slightly bigger that I can wear thermos in our long cold Idaho winters. And on top of that this company even went above and beyond to make sure Myself and my friend had received the free gift belt too. I love your products! Thank you, Thank You!
I’ll be back!

T
Trainers Horse Riding Pants
Tammy Hahn (United States)

Very nice fit, Love the suade in the seat. A little loose in the waist but a belt will help. Great pockets for phone!

S
Legends Horse Riding Jeans
Susan (Australia)
Legends horse riding jeans

Thank you Colleen for your assistance in getting the size right - I sized down, and the 10s fit perfectly. They are a lovely pair of jeans. I am looking forward to riding in them.

M
Compass Bootcut Tights
Michelle Friend (United States)
Great products

I ordered a shirt and compass ants. They both fit true to size and were comfortable all day in the saddle.

Only riding pants I wear 🩷 perfect for social and riding

E
New Horizons Horse Riding Jeans
Esther England (United States)
Happy with the pant quaility

I accidentally got the wrong size, but hope to return for the correct one. Thank you for being very fast with the order.

J
Free Gift: Ride Proud Leather Belts
Janette Horton (United Kingdom)
Free girft

I ordered 2 pairs of pants, the Horizon and the Trail and received a free belt which I absolutely love, it’s beautiful quality and I’ll definitely be ordering another belt in Congnac as soon as it’s back in stock, first class products, thanku again

p
New Horizons Horse Riding Jeans
paula johanna roxas (Philippines)
New Horizons riding jeans

super love it

J
New Horizons Horse Riding Jeans
Janette Horton (United Kingdom)
Horizons riding jeans

I absolutely love these jeans!! Nothing like these in the uk, great fit and so comfy

C
Riding Shirt in Kaleidoscope
Cathy Togeretz (Canada)
Kaleidoscope Riding Shirt

I absolutely love the colours in this shirt. Can't wait to wear it when I get back riding this spring (I am Canadian 😊).

G
Trail Gen2 Horse Riding Pants
Greta Procious (United States)
Love the comfort and look of these pants!

I was able to ride a few times since I got these new riding pants. First, I love the heavy duty material and comfy, stretchy feel.
I got two different pant sizes to be safe coming from the other side of the world so that one would fit. One fits perfectly and the other slightly bigger. I feel if I want to in the wintertime I can wear terminals under them. I live in a cold climate. Thank you for a wonderful product! I love them! (But when I filled out the forms for the free belt bonus, I did not receive it in my package.)

R
Compass Bootcut Tights
Raelene Fraser (Australia)
Compass Bootcut Tights

I haven’t ridden in the tights yet (horse has eye injury) but love the fabric and the cut and styling. I think I am in between sizing, purchased the Sml but the fabric was way too loose in the thigh and knee (I have skinny chicken legs)! The exchange process was dealt with quickly and smoothly and I tried the Xs - these fit great everywhere, only the waistband is a bit tight but I think that will change with more wear. Very comfortable to wear around the property, they look great, I am taking them with me to Scotland this week for some pony trekking. Ride Proud are a friendly and approachable company who are selling a quality product. Great socks as well. Thankyou Colleen for your wonderful customer service!

Blown away - AGAIN!

Last week I received my new pair of Equitation Pants. I had one of those before, and they're still my favourite among the different options. However, I hadn't expected to be soooo happy (again). First ride was in a little competition, and I think they even boosted my confidence (we got ten ribbons!).

C
Legends Horse Riding Jeans
Cathy Togeretz (Canada)
Love my jeans and blouse.

Blouse is beautiful, jeans are stretchy and super comfortable.

A
Compass Bootcut Tights
Ann Noble (United States)
Thoroughly Love these Tights

I am short and had to hem my Tights. Worth it. They fit great while simply sliding on. Love the material, and the stitching is great!

R
New Horizons Horse Riding Jeans
Robin Kurrle (Australia)
Super!

The change from wearing breeches to riding trousers has been difficult. Apart from dragging over your thighs, the riding jeans have been brilliant. The stretch material reduces the drag when mounting; the soft material means all day comfort. The suede is equally light and not bulky, but does its stickability job quietly. It is subtle, allowing for the jeans to be worn casually.
The stretch waist band is a winner. Unfortunately, my small waist means a belt must be worn so the waist band buckles at the back.
I will definitely purchase a second pair when I do not feel guilty - I now have 5 pairs of Ride Proud trousers!!!!

K
Riding Shirt in Peony Light
Keeli (Australia)
Fantastic!!

Absolutely love my shirts! They are so well made, fantastic fit and beautiful patterns. I also love how the logo is hidden amongst the patterns. Well done Colleen. You should be so proud of the product you sell. 😊

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