⭐⭐⭐⭐⭐ I was prepared for the neck warmer to be smart, professional, practical, extremely well designed, and excellent quality, but was I was not prepared for was just how luxurious it feels! I put it on and just want to rub my face and neck on the fabric constantly! ~ Merindah T
The Winter Neck Warmers are neat, tidy and snug, and therefore safe for riding.
No loose ends of a winter scarf to become tangled or caught.
Within Australia, we ship using the Australia Post Standard Shipping Service and orders are shipped next business day, if not the same day.
Express Shipping is available at checkout at a rate of $14.50. Our business address is 77 Veivers Drive, Speewah, Qld, 4881, however we ship from Cairns City Centre, Post Code 4870.
You can use this link to calculate shipping times with Australia Post: <Click here>
We're stoked to shipping internationally to you. Here are our shipping rates:
United States: $20.00 AUD Canada: $20.00 AUD New Zealand: $14.00 AUD
If you live outside of those countries your postage can be calculated at checkout.
Import duty or sales tax within your own country is your responsibility.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We want you to love your Ride Proud purchase and we just want us to be fair to each other.
Therefore, we follow the guidelines of the Australian Consumer Law – here's the PDF directly from their website: ACL Info
If for any reason your order is not as you expected, you may exchange, replace or credit your purchase, when it is returned in saleable condition with tags still attached, and in accordance with the points below: - All items must be returned within 14 days from delivery and will be credited back depending on how you paid for them. - Items that show signs of wear or misuse will not be accepted for return. - We can't offer returns if you change your mind. - We can't offer refunds if you change your mind. - The best way for both of us is for you to try on your new riding garments and check them for fit and finish, with the tags on.
Please don't wear them for any length of time and certainly don't ride in them and then expect a return for a change of size. They need to be returned 'as new' for us to be able to sell them to someone who does fit that size.
If you've chosen the wrong size, you can mail them back to us and we'll arrange to send you the size you'd like.
If the item is faulty, we'll refund you the postage without question. Faulty does not include garments damaged from incorrect washing (so please read the care instructions!), nor does faulty mean where pants have been clearly stressed from wearing an incorrect size. Please read the care instructions and double check your size.
Please phone or email and discuss prior to returning your purchase so that we are expecting it and are ready to action the return or refund.
You should ensure your return is safely packaged and forwarded together with your invoice/receipt and be sure to get a tracking number.
Love the neckwarmer. It will definitely come in good use over the winter months.
Looks reeeeally good, nice and warm, ideal for riding because zero choking risk (safety first!). The inside surface is soft suedette and rather luxe.
I’ve given 4 stars because I did have to watch the video on how to put it on a couple of times. That’s not really a criticism of the product though...
Heather Budd (Australia)
I love my Ride Proud neck warmer, beautifully made and fits well. Crafted with love and serving a real need.
sharon pope (Australia)
Smart and comfortable
Love the look and feel, hoping for more cold weather so I can wear it more often.
What a lovely product - so simple yet so stylish. Great customer service and speedy delivery.
Soft and warm
Absolutely love my neck warmer. It’s silky soft and very warm. The colours are beautiful and suits everything I wear. Thank you for another amazing product.
Merindah Thomson (Australia)
As a regular Ride Proud customer, I was prepared for the neck warmer to be smart, professional, practical, extremely well designed, and excellent quality, but was I was not prepared for was just how luxurious it feels! I put it on and just want to rub my face and neck on the fabric constantly! Well done (again!) Colleen on a superior product :)